Second Interviews
Perhaps surprisingly, the second interview is often a very different experience from that of the first. The question you now have to ask is how do you achieve success at the second interview and ensure that
the desired job becomes yours? It can be a daunting experience but please do remember that if you've made it this far, you are now being seriously considered for the role and you won't
be in there just making up the numbers!
A well worn adage but one that is apt for second interviews is "failing to plan is planning to fail". Your success, to a large degree, will be determined by your preparation.
The organisation's human resources representative often conducts the first interview. They are checking out your academic background, skills base and experience to see that they tie in
with your CV. Find out beforehand the format for the second interview, as there are several possibilities. You may be meeting with one person, perhaps your prospective manager, or with several staff
members in a panel interview or a series of one to one interviews. Whatever the format, the questions being asked are specifically exploring two particular areas:
- Are you competent to do the job? This question focuses on examining your skills and experience, perhaps probing for knowledge learnt during your previous employment experiences.
- Are you going to fit in with the company and work well with others? Your personality and the personal impact you make is what will really land you the job; this is far more important than any qualifications or perhaps even your previous experiences. Future potential is often as important. So be yourself and let your personality shine through. Be enthusiastic, positive and honest.
There are many practical aspects to a second interview that you need to pay specific attention to and focusing on the detail could help to put you ahead of the competition:
- Find out the names and titles of the interviewers beforehand.
- Check when and where the interview is and plan your route accordingly.
- Allow extra time for your journey in case of delays. Remember to take the phone numbers of those meeting you in case your plans change unexpectedly.
- First impressions count for so much so ensure that you look clean, smart, and well groomed. Always wear a suit unless the environment is particularly informal and you have gained the organisation's consent to adopting more smart-casual attire.
- Take with you a copy of your CV together with a pen and paper - it's by no means certain the interviewer will have a copy from your first visit.
- Make sure you pick up business cards of those interviewing you so that you can drop them a thank-you email.
Intellectually, the questions are likely to be more searching so you'll need to give fuller and more detailed answers to a variety of questions. Remember to be consistent with any answers
you gave during the first meeting and please be honest and open. It is essential it is the right job for the right reasons.
Build on the information you researched first time around about the industry, the company and your potential role. By looking at industry publications, news articles about recent happenings, the
company's web site and annual report, get to know the business including its missions, goals, business philosophy and management style. Learn your employer's needs for your potential role so you
can relate your skills, interests and experiences in a way that meets those needs.
Speak to anyone you know working in the same industry or who is familiar with the company. Without blatantly name dropping it provides the potential
employer the opportunity of taking up informal references from current employees and further displays the preparation you've undertaken. This cannot fail to impress.
The opportunity should present itself to let the interviewer know more about you; rather than simply talking about your skills and experience as you did in the first interview. Be fresh - think
of new examples and information when talking about your achievements. Have confidence, remain calm, be brief, succinct, positive and enthusiastic, know your skills and strengths and express them with
confidence.
At some point in time during the interview the tables will be turned and it becomes your turn to ask the deep and searching questions!
Asking good, pertinent and relevant questions shows initiative, enthusiasm and that you are interested in the position and company. Some that you might ask include
- What am I expected to accomplish in my first six months?
- How would you define your company culture?
- How has this vacancy come about?
- Where do the company see themselves in two years and how do you view your competition?
- What support will I receive for my professional development?
Also, have prepared some questions that relate directly to information you were given at the first interview. If you're able to ask, say, 'When I met Mr X last week, he mentioned such-a-such-a project -
what would my team's involvement be in that area?' It not only shows enthusiasm but also that you're capable of listening. Be sure also to clarify any of your doubts about the organisation, their training, salary
or potential locations.
Remember this is a two-way process. They may like you, but what's your opinion of them? Use this opportunity to meet individuals, view facilities, review company philosophies and ask any additional questions.
Do the employees seem happy, bored, overworked? Essentially, do you like them? These are people you will have to spend much of your time with so it is best to find out now.
As mentioned earlier, second interviews can be a daunting experience but if you undertake them with the correct level of preparation and apply yourself in the right manner, you're halfway there.